Return And Exchange Policy
At HVN Clothing, customer satisfaction reigns supreme, which is why we boast an unparalleled return and exchange policy.
1-We gladly accept returns or exchanges of any item (unworn, with original tags, packaging, and seals intact) within a 14-day window. Simply include the return form and specify the reason for returning the items.
2-Customers are responsible for the cost of return shipping, using a traceable delivery method such as courier or registered post, to our designated address.
3-For exchanges, customers will receive an exchange voucher equivalent to the value of the returned product.
4-Refunds are available for any purchased product within the same 14-day timeframe. However, delivery charges are non-refundable.
5-All refund requests are promptly processed within 7 days of receiving the returned items.
6-To initiate a return, please contact us for the return address and procedure. For expedited processing, kindly provide us with your tracking ID via WhatsApp at +92 3260468468
For any further clarifications or inquiries, please reach out to us on WhatsApp at +92 3260468468