FAQ

How to Place an Order:

To place an order with HVN Clothing, follow these steps:

  • Sign in to your online account (Optional)
  • Browse and select the items you want
  • Add items to your Shopping Cart
  • Proceed to checkout
  • Enter billing and shipping information (ensure billing address matches shipping address)
  • Provide payment details
  • Review and submit your order

Order Confirmation:

After placing your order, you'll receive an email from LeftoverHub.com confirming it. Orders are shipped once billing and delivery addresses are verified. You may receive a call or text from us to confirm your order. If you don't receive verification, contact us at hvnclothing01@gmail.com or WhatsApp at 03260468468

Missing Item in Order:

If there's a missing item, contact us immediately at or WhatsApp at 03260468468 during working hours.

Tracking Your Order:

Yes, you can track your order. When your order is dispatched, a tracking code is generated. You can request it via email or WhatsApp.

Cancellation and Amendments:

Unfortunately, we can't cancel or amend orders once processed or shipped. Please review your order carefully before placing it.

Adding Items to an Existing Order:

Orders are processed and shipped within 12 working hours. Once shipped, we can't combine orders or add items.

Security of Personal Information:

We keep all customer information secure and confidential. Only authorized personnel can access it. We won't share, rent, or sell your personal information without consent.

Address Issues:

Ensure your delivery address is correct. If the address is incorrect or no one is available to receive the package, it will be returned to us.

Delivery Process:

Most delivery agents make two attempts to deliver. They may require a signature. If delivery fails, the package will be returned to us.

Delivery Dates:

We can't guarantee a delivery date. Delivery depends on payment authorization, fraud screening, and stock availability.

Returns and Exchanges:

Defective items can be returned within 7 days. Incorrect items can also be returned. International orders can't be returned or exchanged.

Technical Support:

If you encounter errors while placing your order, send a screenshot or error message to hvnclothing01@gmail.com for assistance.

Product Authenticity:

Please note that most products on HVN Clothing are imported replicas, not originals.

Pricing and Promotions:

Prices and promotions may vary by destination. We offer occasional promotions and discounts, subject to terms and conditions.

Force Majeure:

HVN Clothing shall not be held in default or liable for damages due to any delay or failure in performance caused by Force Majeure. Force Majeure refers to unforeseeable events beyond HVN Clothing's control, including acts of God, legal changes, war, terrorism, civil unrest, natural disasters, or strikes, which prevent HVN Clothing from fulfilling its obligations. In such cases, users must promptly notify HVN Clothing and make reasonable efforts to minimize the impact of the event.

Note: Please note that HVN Clothing primarily sells imported replicas, not original items. This disclaimer is clearly stated on our website, with many products labeled as "First Copy (FC)" to indicate their status as replicas.